| Duration | |
| Month 1 | 1 Feb - 29 Feb |
| Month 2 | 1 Mar - 31 Mar |
| Month 3 | 1 Apr - 30 Apr |
| Month 4 | 1 May - 31 May |
| Month 5 | 1 Jun - 30 Jun |
| Month 6 | 1 Jul - 31 Jul |
| Month 7 | 1 Aug - 31 Aug |
| Month 8 | 1 Sep - 30 Sep |
| Month 9 | 1 Oct - 31 Oct |
| Month 10 | 1 Nov - 30 Nov |
| Q1. | How do I send my Incredible Story? |
| A1. | You can tell your Incredible Story by going to the Facebook Application or Website. From these platforms, follow the steps and you can send your Incredible Story by either writing, posting a photo, posting a video or by writing a twitter post. |
| Q2. | How do you judge what a good story is? |
| A2. | We judge a good story by its creative and genuine content that follows the contest guidelines. |
| Q3. | How would I know if my Incredible Story entry got approved? |
| A3. | You will be notified by email if your Submission was successful. |
| Q4. | How do I win and get my Incredible Story picked? |
| A4. | Tell us your Incredible Story in the most creative and heartwarming way to stand a chance to win our cash prizes. |
| Q5. | How do I get picked for my story to be filmed and aired on Astro? |
| A5. | The best stories from February, March, April and May will be selected for this category. Please refer to the Rules & Regulations on the Facebook Application or the Website for more information. |
| Q6. | Can I submit my entry (text, tweet, video) in Bahasa Malaysia? |
| A6. | Yes, you can. |
| Q7. | Can I submit my entry text, tweet, video) in Chinese? |
| A7. | No, you can't. |
| Q8. | What is the maximum word limit for text entry? |
| A8. | Your text entry submission should not exceed 100 words. |
| Q9. | What are the prizes for this contest? |
| A9. | Please refer to the prizes page on the Facebook Application or the Website. |
| Q10. | How many winners will there be each month? |
| A10. | Please refer to the prizes page on the Facebook Application or the Website. |
| Q11. | How do I find my friends Incredible Story? |
| A11. | You can either use the Search tab on the homepage, or you can manually find it on the timeline. |
| Q12. | Can I submit more than 1 submission in the same category? |
| A12. | Yes you can, as long as they are not duplicated. |
| Q13. | Can I submit more than 1 submission in different categories? |
| A13. | Yes you can. |
| Q14. | Can I super impose my photo before submitting? |
| A14. | No, you must submit your original photo. |
| Q15. | Must my photo consist of at least 1 Nestlé products? |
| A15. | Yes, your photo must include at least 1 Nestlé product. |
| Q16. | Can I edit my video before uploading it? |
| A16. | Yes, you can but please ensure that your video does not contain any copyrighted music or material. |
| Q17. | Must my video contain at least 1 Nestlé products? |
| A17. | Yes, your video must have at least 1 Nestlé product in it. |
| Q18. | Can I include more than 1 Nestlé products in my photo & video entry? |
| A18. | Yes, your photo and video can contain more than 1 Nestlé product. |
| Q19. | I'm residing in Malaysia but I do not have MyKad. Can I participate? |
| A19. | No, you can't. This contest is only open to all Malaysian residents with a valid MyKad. |
| Q20. | When is the closing date for this contest? |
| A20. | 30th November 2012. |
| Q21. | Why did my written Incredible Story get rejected? |
| A21. | Your written story got rejected because it could not be understood, it didn't have any Nestlé products in it, it was a duplicate or there was profanity and offensive language in it. |
| Q22. | Why did my photo submission get rejected? |
| A22. | Your photo submission got rejected because it wasn't in the right format (jpg, jpeg, GIF format), it didn't have any Nestlé products in it, it exceeded 2MB or it was a duplicate. |
| Q23. | Why did my video submission get rejected? |
| A23. | Your video submission got rejected because it wasn't in the right format (.wmv, .avi, .mpeg), it exceeded 10MB, it didn't have any Nestlé products in it, it was longer than 3 minutes, it was a duplicate, contained copyrighted music and material or offensive content. |
| Q24. | Why did my Twitter submission get rejected? |
| A24. | Your Twitter submission got rejected because it must have the #Nestle100, it contained profanity and offensive language, or it didn't have any Nestlé products in it. |
| Q25. | If my entry is not selected as a winner this month, can I submit another the following month? |
| A25. | Yes, provided that your entry is not a duplicate entry. |
| Q26. | Can I submit a new Incredible Story if my first one got rejected? |
| A26. | Yes you can. |
| Q27. | What if my video submission is more than 3 minutes? |
| A27. | If your video is more than 3 minutes, it will be cut after the 3-minute mark. |
| Q28. | How do I find my Incredible Story once it has been approved? |
| A28. | You can either use the Search tab on the homepage, or you can manually find it on the timeline. |
| Q29. | Can I win Best Entries Category more than once? |
| A29. | No you can't. You can only win 1 Best Entries Prizes throughout the contest. |
| Q30. | Can I win Monthly Prize Category more than once? |
| A30. | No. You only can win 1 Monthly Prizes throughout the entire contest period. |
| Q31. | I just submitted my entry, why can't I find it in the gallery? |
| A31. | All entries will be moderated before being published in the gallery. Moderation will be done from Mon - Fri, 10AM -5:30PM, except Public Holidays. |
| Q32. | I just submitted my entry on Saturday or Sunday, why can't I find it in the gallery? |
| A32. | All entries will be moderated before being published in the gallery. Moderation will be done from Mon - Fri, 10AM -5:30PM, except Public Holidays. |
