Our response to covid-19

In these unprecedented times, our purpose of unlocking the power of food to enhance the quality of life for everyone is now more important than ever.

Since the start of the pandemic, we have been working very closely with the local authorities, stakeholders and business partners to safeguard the health of all employees, whilst ensuring business continuity to meet our obligation towards the nation, as a manufacturer of essential foods and beverages.

We are committed to play our part in the national response to this pandemic and will continue helping many Malaysians overcome their difficulties through these difficult times. We will continue to contribute to the nation’s recovery effort through our ongoing operational activities, our planned investments and the unwavering commitment in support of the nation.

Juan Aranols Chief Executive Officer, Nestlé (Malaysia) Berhad

Our actions include:

Supporting the national vaccination drive

In line with our ongoing commitment to support the rakyat during this COVID-19 pandemic, we stand by the nation’s call to get Malaysians vaccinated in the drive to achieve herd immunity

Supporting Vaccination Administration Centres

Providing nourishing meals for front liners on duty and “goodness packs” amongst those vaccinated.

Supporting Vaccination Administration Centres

25,000 e-vouchers to be given away!

Register for your vaccination and stand a chance to win a RM20 e-voucher today.

From 15 July to 22 September 2021, we are giving away 25,000 shopping vouchers worth RM20!

Find out more

We first kickstarted a sponsorship progamme at the IDCC Vaccination Administration Centre (VAC), Shah Alam, providing more than 10,500 packs of nourishing meals for the 250 front liners on duty. Nestlé Cares “goodness packs” containing Nestlé products were also handed out amongst those who came to vaccinate.

We have since then extended support to other centres including the Tzu Chi as well as UCSI VACs, in hopes to continue encouraging Malaysians to register and get vaccinated. Through this initiative, we will be contributing more than 400,500 goodness packs in total for those who vaccinate.

Protecting our employees

We have put in place stringent safety and health measures across our work areas and strengthened communications to all employees since the start of the COVID-19 outbreak to ensure they are safeguarded against the virus. This includes in our factories, offices and distribution centers. All previous safety arrangements are also now adapted to the requirements stipulated by the Government.

Our measures include:

Some of the safety measures adopted within our offices

Equipping our worksites

Besides encouraging office-based employees to work from home whenever possible, employees returning to the office are required to adhere strictly to the safety protocols and measures defined such as declaring their health status before entering, taking COVID-19 antigen testing and abiding to the necessary precautionary SOPs. Our work locations are also well equipped with amenities to prevent spreading the virus, including bio-waste bins, hand sanitizers, disposal masks and wipes.

Equipping our employees

We believe it is vital to keep our employees regularly informed and engaged to ensure they are not only educated but also committed to uphold their responsibilities in ensuring the safety of themselves, their colleagues and their families at home. Besides trainings, talks, townhalls and memos, an Employee Health and Hygiene Handbook has also been issued to all employees, which outlines general guidelines on health screenings, SOPs and even procedures on reporting a COVID-19 case among others.

Paving the way through our proactive efforts

Nestlé Malaysia today joined hands with the State Government of Selangor for the launch of the Preventing and Detecting Outbreaks at Ignition Sites (POIS) Programme to tackle the spread of COVID-19.
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Helping communities in need

The road to recovery following COVID-19 will not be easy as many Malaysians have lost their jobs and many small companies are struggling to survive. Humbled and united by Malaysians, we are determined to provide a helping hand to the communities in need. Together with our household brands like Milo, Maggi and KitKat, our efforts aim to continue to unite with Malaysians and fight this global pandemic together.

Our key contributions include:

We recently joined forces with nine local NGOs to channel food donations in support of more than 20,000 residents in Klang Valley, including senior citizens, disabled individuals, single parents and lower-income families, as well as Orang Asli communities in the areas. This collaboration will help to boost the supply of food banks and food distribution centres organised by the NGOs. Find out more

#SkuadKebaikanMILO returns for the second year in 2021, successfully contributing 430 Milo bundle packs to seven organisations nationwide in conjunction with the Ramadan and Hari Raya festivities. This was made possible thanks to the generosity of Malaysians who contributed the online giving platform established by Milo via Shopee. Find out more

The “Bangkit Bersama Nestlé” campaign spearheaded by Nestlé Professional rolled out several initiatives including trade assistance programmes and cash contributions to help support coffee shops, mamak shops and other eateries and restaurants. Find out more

Heeding the call of #responsMalaysia, we partnered Malaysian Red Crescent Society (MRCS) in 2020, contributing a cash donation of RM1 million channelled towards supporting critical upgrade of emergency medical equipment in MRCS ambulances, which offer essential patient transport services to COVID-19 designated hospitals in the Klang Valley. Find out more

Peraduan Nestlé Gaji Seumur Hidup Nestlé in 2020, which garnered over a million entries, offered Malaysians the chance of a lifetime to win a “salary for life”, on top of contributing RM684,000 to 17 charity organisations. Find out more

We joined hands with the Selangor State Government and the Ministry of Health Malaysia (MOH) to launch the Nestlé Quarantine Transit Station in Pegasus Hotel, Shah Alam. The facility has been established through close collaboration with MOH to support individuals with ‘close contact’ to COVID-19 positive cases, that require self-quarantine. Find out more

When situations worsened in East Malaysia towards the end of 2020, we contributed more than RM541,000 in products and cash donations to more than 30,000 Sabahans, including front liners, their families and communities in need. Products were channelled to a total of 8,840 healthcare workers at hospitals across the state. Find out more

Appreciating the tireless efforts of our healthcare front liners, the KitKat Break Bus delivered KitKat products to healthcare workers at six hospitals, benefitting 12,000 front liners in Klang Valley. Find out more

In response to the flooding in East Coast states in 2020, Nestlé Malaysia extended assistance through MRCS by donating cash and products amounting close to RM200,000. The products were distributed to communities in Terengganu, Pahang and Kelantan, aiding approximately 500 families. Find out more

Partnering NGO, Empire Project, we donated school uniforms and supplies, as well as Nestlé products to over 1,100 low-income families just in time for the 2021 school opening.